The NLP Model for coaching includes 4 Steps to Achievement: 1. Know where you are. 2. Know where you want to go, 3. Make a plan, and 4. Follow the plan. The book The Future of Management by Gary Hamel with Bill Breen, calls for paradigm shifts in business management and the way business thinks about innovation. Hamel suggests old management models have been one of “…humanity’s greatest inventions” that allowed management to transform “…complex tasks, into small, repeatable steps.” But these benefits are increasingly maladaptive to economic ecosystems. The old model has run its course in the face of globalization, speed of change, deregulation and digitization and survival dictates innovation meet these new criteria: 1. Novel new management principles, 2 be systemic, 3. ongoing so that innovation builds upon innovation.
Examples include Dave Whitman’s program at Whirlpool, Whole Food’s committment to team and hiring of employees, the shunning of hierarchy by Bill Gore at Gore-Tex in favor of a latticework organization, and Google’s allowing up to 20% unstructured creative time for employees to experiment with new products.
These examples point to a ‘new management’ where management trusts its employees and allow local decision-making, and Hamel suggests ways to start on new innovation modle that is focused on revolution, but implemented in an evolutionary manner with small initial steps so that people acclimate to change.
The implementation is consistent with NLP Business Coaching model that has clients, 1. Evaluate present practices – Where are you now? 2. Refocus through ideals – Where do you want to go? 3. Make a plan – include new technology and social media incorporate “You Tube” video, and collaborative “wiki” web sites, for example. Find low cost ways to experiment, and look for systeminc roots to problems so you are dealing with real issues and not symptoms, and don’t force people to participate and don’t discard old models too quickly. 4. Follow through on the plan – take immediate and decisive action in the direction of the new behaviors you have identified.