NLP Skills Training
has made
a study of extraordinarily successful performers. The very best sales people are good
listeners. They know how to elicit what customers want and need and they build
relationships. Sales people often have a tendency to assume they know the primary concerns
of a customer and therefore miss valuable clues that would allow customers to achieve full
satisfaction. Customer experience not being heard.
Our Customer-Oriented Selling seminar is a hands-on, experiential
seminar that teaches quick and effective ways to recognize the values and issues of your
potential and existing customers and reduce the likelihood of buyers remorse. In addition,
you can expect to expand your behavioral flexibility, learn specific skills based on
cutting-edge technologies for change and advanced communication skills. Come with an open
mind. Be ready to learn new skills, think new thoughts, and consider a new
possibilities
for how you approach the art and science of selling.
What will participants learn:
-
How
your habitual behaviors may be killing your sales
-
To gain instant rapport with any internal or external client
-
To recognize specific behavioral clues that most sales people miss
-
How
to deal with difficult personalities
-
To
get to the deeper issues behind objections
-
To elicit values and strategies that give leverage to the sales process
-
To
avoid the need to be right
-
To
leave customers feeling totally heard and fully satisfied from the
process
Skills Sets:
-
Eliciting
values
-
The
Goldi-Locks Satisfaction Model
-
How
to Unhook Stuck States
-
Recognize
the Communication Styles of Others
Seminar
Length:
Group
size:
Room
dimensions:
Contact
NLP Skills Training at 602 440-3578 or Bill Thomason at 520 204-1869 in
Sedona, Arizona.
Other
considerations:
-
Same
format as Customer Service
-
Can
be an in-house, corporate university or learning center program, or
off-site
-
Can
be open enrollment or natural team, entire sales force, or customer
service department
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Bill Thomason
Your NLP
Success Coach
and Certified
NLP Trainer
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